How to request a refund

Can we resolve your issue for you?

If you are interested in a refund because of a technical problem, please first take a look at the FAQ and Troubleshooting guide on the homepage of this site. Here is how to Contact Us if you would like to ask for support before requesting a refund from BlenderMarket.


How to request a refund on BlenderMarket:

Refunds are handled by the BlenderMarket staff, since they are the official sellers of the product. See their Refund FAQ to see what is covered under refunds and how to request one. When this article was written (December 16th 2021), the process is as follows:

How do I request a refund?

From BlenderMarket FAQ page First, contact the product's Creator to try to resolve any issues that you are having with the product. If the product still does not perform as expected, contact us with the following information:

  • the product you would like refunded
  • the order number
  • the transaction number
  • a thorough description of the issues that you are having with the product