Cruip LogoHumGen3D

Privacy Policy

Last updated: October 9, 2026

This Privacy Policy describes how we collect, use, and share your information when you use our website.

Information We Collect

We collect different types of information depending on your cookie preferences and how you interact with our website.

1. Strictly Necessary Information

These are essential for the website to function properly and cannot be disabled:

  • Your cookie consent preferences
  • Basic session information required for website functionality
  • Security and authentication data when you use our services

Anonymous Usage Statistics (No Cookies, No Consent Required)

We measure website usage with a first-party, cookieless method: page views, how far down a page you scrolled and how long it stayed open, clicks on “Buy on Superhive” and “Try for free” buttons, trial requests, and which version of a page you saw when we test two versions against each other. Nothing is stored on or read from your device: the events of one visit are tied together by a random number that exists only in the page's memory and disappears when you close the tab, so visits cannot be linked to each other or to you. Your IP address is not recorded; we keep only your country. The events include the traffic source (for example “google” or “youtube”), the page, the button clicked and the licence you were interested in.

Because no information is stored on your device, this measurement needs no consent under the ePrivacy rules. Where the data counts as personal data under the GDPR, we process it on the basis of our legitimate interest (Article 6(1)(f)) in understanding which channels and pages lead to trials and purchases, and you may object at any time using the contact details below. One case deserves spelling out: when you buy through a link on this website, the click carries a random click number to Superhive, and we later match that number to the order to learn which channel the sale came from. For buyers this makes the click pseudonymous rather than anonymous; it is never combined with your name or address, and we do not store buyers' email addresses, only a one-way hash used to recognise trial requesters among them.

These events are stored in our own database on EU servers (Frankfurt) for at most 25 months, after which they are deleted automatically. Free-text answers you type into our short surveys are stored with the answer; please do not include personal details in them.

Where You Are Asked First

If you visit from the EU/EEA or the United Kingdom, the optional analytics and marketing tools described below stay off until you accept them in the cookie banner. Visitors from other countries are not shown a banner: these tools run by default there, as permitted by local law, and you can opt out at any time through the “Cookie Settings” link in the footer of every page. If your browser sends the Global Privacy Control signal, we treat it as an opt-out from marketing and advertising data processing automatically. Your choice is remembered in both cases, and everything else on this page applies to everyone.

2. Analytics and Performance Data (Optional)

If you consent to analytics cookies, we collect additional data to help us improve our website and user experience:

  • Page views and navigation patterns
  • Session recordings and user interactions
  • Device and browser information
  • Referrer information

We use PostHog for product analytics, session replay, and A/B testing. PostHog is hosted on third-party EU servers at eu.posthog.com.

Analytics Data Details:

  • Data retention: Our own copy of analytics data is kept for at most 25 months; PostHog retains its copy under its own data retention policy
  • Purpose: Website improvement only
  • Third-party sharing: Data is not shared with other third parties or used for advertising
  • Location: EU servers (eu.posthog.com)

3. Marketing and Advertising Data (Optional)

If you consent to marketing cookies, we collect and share additional data to help us optimize our advertising campaigns:

  • Traffic source information (where you came from - e.g., Google, Facebook, Reddit)
  • UTM parameters (campaign tracking codes in URLs)
  • Advertising platform identifiers (such as gclid from Google Ads, fbclid from Facebook, rdt_cid from Reddit, etc.)
  • Click identifiers that help us understand which advertisements led to visits
  • Conversion tracking data through Google Tag Manager, Google Analytics, Meta (Facebook) Pixel and Reddit Pixel

We use Google Tag Manager with Google Consent Mode v2 to manage marketing and conversion tracking tags. Google Tag Manager loads on all pages, but it respects your consent choices through Consent Mode - Google's privacy feature that adjusts how tags behave based on your consent. When you accept marketing cookies, Google Analytics and other marketing tools track conversions, measure advertising effectiveness, and understand user behavior with full functionality. When you decline, Google tools operate in a limited, privacy-preserving mode that does not use cookies for tracking.

We also use Meta (Facebook) Pixel for conversion tracking, advertising optimization, and retargeting campaigns. Facebook Pixel loads on all pages with consent revoked by default, and only becomes active when you accept marketing cookies. The Pixel helps us understand which Facebook advertisements lead to conversions and optimize our advertising campaigns across Facebook and Instagram.

We also use the Reddit Pixel for conversion tracking and advertising optimization on Reddit. Like the Meta Pixel it only loads once you accept marketing cookies; before that no request reaches Reddit. It records that you visited our pages, clicked a purchase link or requested the trial, so we can see which Reddit advertisements work and Reddit can show them to similar people.

We store attribution information in first-party cookies on your browser and append it to purchase links when you click "Buy on Superhive" buttons on our website.

Marketing Data Details:

  • Data retention: Marketing attribution data is stored in cookies for 90 days
  • Purpose: To optimize our advertising by understanding which visits lead to sales, track conversions, and measure campaign effectiveness
  • Tools used: Google Tag Manager, Google Analytics (via GTM), Meta (Facebook) Pixel, Reddit Pixel, and first-party attribution tracking
  • Sharing: Attribution information is shared with Superhivemarket.com (BlenderMarket LLC), the merchant of record of Human Generator, via URL parameters when you click purchase links. Google Analytics data is processed by Google, Facebook Pixel data by Meta and Reddit Pixel data by Reddit according to their respective privacy policies
  • Control: You can withdraw consent at any time, which will immediately delete all marketing cookies, update Google Consent Mode to prevent tracking, revoke Facebook Pixel consent and stop the Reddit Pixel

Cookies We Use

Cookies are small text files stored on your device. We use the following types of cookies:

Necessary Cookies (Always Active)

These cookies are essential for the website to function and cannot be disabled in our systems.

When you answer or skip the short “Where did you hear about Human Generator?” question, we set a cookie named hg_askedfor one year so we don't ask you again. It only records that you were asked, not your answer.

Analytics Cookies (Optional - Requires Consent)

When you consent to analytics, we use PostHog cookies (cookies with names starting with ph_). These cookies help us:

  • Understand how visitors use our website
  • Identify areas for improvement
  • Test new features and designs
  • Analyze user journeys and behavior patterns

If you request the free trial while analytics is enabled, we also set a first-party cookie named hg_trial for 180 days. It stores only the use case you selected in the trial form and the day of the request (no email or identifier), so we can see whether trial users later purchase and which use cases the trial works best for.

If you answer the optional “Where did you hear about Human Generator?” question while analytics is enabled, we store your answer (for example “YouTube”, never any free text you typed) in a first-party cookie named hg_heard for one year, so we can see which channels lead to purchases.

If you request the trial through the page linked from our Superhive store page while analytics is enabled, we set a first-party cookie named hg_embed_trial for 180 days. It stores only a random request number and the time of the request (no email), so we can count how many of these trial requesters come back to our website later.

If you request the trial from one of our ad landing pages and later open the install guide from the email we sent you while analytics is enabled, we set a first-party cookie named hg_ad_trial for 180 days. It stores only a random request number and the time (no email), so we can see whether the ad led to a purchase when you buy through our website later.

When you request the trial from one of our ad landing pages, we can tell the platform that showed you the ad, Meta (Facebook/Instagram) or Reddit, that the ad led to a trial request, so that our ads can be measured and shown to similar people. In the EU, EEA and UK we only do this if you tick the optional box in the form; elsewhere we do it by default unless your browser sends the Global Privacy Control signal. We send the platform a hashed version of your email address, your IP address, your browser type and the ad click id, directly from our server (Meta's and Reddit's Conversions APIs); no Meta or Reddit cookie is set on the landing page. For this processing Meta Platforms Ireland Ltd. (or Reddit, Inc.) and we are joint controllers. You can withdraw by contacting us, and each platform's own handling is described in its privacy policy.

The product description on our Superhive store page is shown from humgen3d.com. It stores nothing in your browser and sends us only anonymous, cookie-free statistics: that the description was viewed, whether on a narrow or wide screen, and whether the trial button was clicked, together with a random number for that single page view.

If you later withdraw your consent for analytics, these cookies are automatically cleared from your browser.

Marketing Cookies (Optional - Requires Consent)

When you consent to marketing, we load Google Tag Manager and use various cookies for marketing attribution and conversion tracking. These cookies include:

  • _ga, _gid, _gat - Google Analytics cookies set via Google Tag Manager
  • _gcl_*, _gac_* - Google Ads conversion tracking cookies
  • _fb*, fr - Meta (Facebook) Pixel cookies for conversion tracking and retargeting
  • _rdt_* - Reddit Pixel cookies for conversion tracking (visitor id and Reddit click id)
  • utm_source, utm_medium, utm_campaign - Campaign tracking parameters (first-party)
  • gclid - Google Ads click identifier (first-party)
  • fbclid - Facebook click identifier (first-party)
  • rdt_cid - Reddit click identifier (first-party)
  • gbraid, wbraid - Google Ads enhanced conversion identifiers (first-party)
  • Other advertising platform identifiers (msclkid, ttclid, etc.) (first-party)

These cookies help us understand which marketing campaigns and advertisements lead to product purchases, track conversions, and measure the effectiveness of our advertising campaigns.

When you click a "Buy on Superhive" link, first-party attribution information is appended to the URL and shared with Superhivemarket.com (BlenderMarket LLC), the merchant of record of Human Generator.

If you later withdraw your consent for marketing, all marketing cookies are automatically cleared from your browser and Google Consent Mode is updated to prevent tracking.

Your Privacy Choices

You have full control over your privacy preferences:

  • Accept all: Enable necessary, analytics, and marketing cookies
  • Required only: Use only strictly necessary cookies
  • Manage preferences: Choose exactly which categories of cookies you want to enable (analytics and/or marketing)

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of any page.

What Happens When You Opt Out:

  • Analytics tracking is immediately disabled (if you opt out of analytics)
  • Session recording stops (if you opt out of analytics)
  • All PostHog cookies are automatically deleted from your browser (if you opt out of analytics)
  • Google Consent Mode is updated to prevent Google Analytics and advertising tracking (if you opt out of marketing)
  • Facebook Pixel consent is revoked to prevent Facebook tracking, and the Reddit Pixel stops sending (if you opt out of marketing)
  • All marketing attribution cookies including Facebook and Reddit cookies are automatically deleted (if you opt out of marketing)
  • No new analytics or marketing data is collected with cookies
  • Purchase links will no longer include tracking parameters

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our website functionality
  • To understand how users interact with our website (with consent)
  • To improve our website, products, and services (with consent)
  • To test and optimize new features through A/B testing (with consent)
  • To analyze trends and usage patterns (with consent)
  • To measure advertising effectiveness and optimize marketing campaigns (with consent)
  • To understand which marketing sources lead to product purchases (with consent)

Data Sharing and Third Parties

We do not sell your personal data. We share data with the following third parties only with your consent:

PostHog (Analytics - Optional)

  • Purpose: Product analytics, session replay, and A/B testing
  • Data location: EU servers (eu.posthog.com)
  • Data retention: At most 25 months in our own database; PostHog retains its copy under its own data retention policy
  • Requires: Your explicit consent for analytics

Google (Google Tag Manager & Analytics - Marketing - Optional)

  • Purpose: Conversion tracking, marketing analytics, and advertising measurement
  • Services: Google Tag Manager, Google Analytics (loaded via GTM)
  • Data processed: Website usage, conversions, advertising effectiveness
  • Privacy policy: Google Privacy Policy
  • Requires: Your explicit consent for marketing cookies
  • Note: Google processes data according to their own privacy policy and may use data for their own purposes

Meta (Facebook Pixel - Marketing - Optional)

  • Purpose: Conversion tracking, advertising optimization, and retargeting campaigns
  • Services: Facebook Pixel for tracking conversions and optimizing ads on Facebook and Instagram
  • Data processed: Website usage, conversions, user behavior patterns for advertising optimization
  • Privacy policy: Meta Privacy Policy
  • Requires: Your explicit consent for marketing cookies
  • Note: Meta processes data according to their own privacy policy and may use data for their own purposes, including building audience profiles for advertising across their platforms

Reddit (Reddit Pixel - Marketing - Optional)

  • Purpose: Conversion tracking and advertising optimization on Reddit
  • Services: Reddit Pixel (page visits, purchase-link clicks and trial requests) and Reddit's Conversions API for trial requests from our ad landing pages
  • Data processed: Website usage, conversions, Reddit click id, hashed email address for ad-landing-page trial requests
  • Privacy policy: Reddit Privacy Policy
  • Requires: Your explicit consent for marketing cookies
  • Note: Reddit processes data according to their own privacy policy and may use data for their own purposes, including building audience profiles for advertising on Reddit

Superhivemarket.com / BlenderMarket LLC (Marketing Attribution - Optional)

  • Purpose: To analyze which website visits lead to product sales, allowing us to optimize our advertising campaigns
  • Data shared: Marketing attribution parameters (UTM codes, advertising click identifiers) are appended to purchase URLs when you click "Buy on Superhive" links
  • How it's shared: Via URL parameters when you navigate to their website
  • Relationship: Superhivemarket.com (formerly BlenderMarket) is the merchant of record of Human Generator
  • Requires: Your explicit consent for marketing cookies
  • Note: This data helps us understand which marketing efforts are effective, enabling better allocation of our advertising budget

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to withdraw consent: Withdraw your consent for analytics at any time through cookie settings
  • Right to object: Object to processing of your personal data

To exercise any of these rights, please contact us at the email address below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: