Privacy Policy
Last updated: October 23, 2025
This Privacy Policy describes how we collect, use, and share your information when you use our website.
Information We Collect
We collect different types of information depending on your cookie preferences and how you interact with our website.
1. Strictly Necessary Information
These are essential for the website to function properly and cannot be disabled:
- Your cookie consent preferences
- Basic session information required for website functionality
- Security and authentication data when you use our services
2. Analytics and Performance Data (Optional)
If you consent to analytics cookies, we collect additional data to help us improve our website and user experience:
- Page views and navigation patterns
- Session recordings and user interactions
- Device and browser information
- Referrer information
We use PostHog for product analytics, session replay, and A/B testing. PostHog is hosted on third-party EU servers at eu.posthog.com.
Analytics Data Details:
- Data retention: Your analytics data is stored for 90 days
- Purpose: Website improvement only
- Third-party sharing: Data is not shared with other third parties or used for advertising
- Location: EU servers (eu.posthog.com)
Cookies We Use
Cookies are small text files stored on your device. We use the following types of cookies:
Necessary Cookies (Always Active)
These cookies are essential for the website to function and cannot be disabled in our systems.
Analytics Cookies (Optional - Requires Consent)
When you consent to analytics, we use PostHog cookies (cookies with names starting with ph_). These cookies help us:
- Understand how visitors use our website
- Identify areas for improvement
- Test new features and designs
- Analyze user journeys and behavior patterns
If you later withdraw your consent for analytics, these cookies are automatically cleared from your browser.
Your Privacy Choices
You have full control over your privacy preferences:
- Accept all: Enable both necessary and analytics cookies
- Required only: Use only strictly necessary cookies
- Manage preferences: Choose exactly which categories of cookies you want to enable
You can change your cookie preferences at any time by clicking the cookie settings button in the bottom-right corner of any page.
What Happens When You Opt Out:
- Analytics tracking is immediately disabled
- Session recording stops
- All PostHog cookies are automatically deleted from your browser
- No new analytics data is collected
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our website functionality
- To understand how users interact with our website (with consent)
- To improve our website, products, and services (with consent)
- To test and optimize new features through A/B testing (with consent)
- To analyze trends and usage patterns (with consent)
Data Sharing and Third Parties
We do not sell your personal data. The only third-party service we use for analytics is:
PostHog (Analytics - Optional)
- Purpose: Product analytics, session replay, and A/B testing
- Data location: EU servers (eu.posthog.com)
- Data retention: 90 days
- Requires: Your explicit consent
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to withdraw consent: Withdraw your consent for analytics at any time through cookie settings
- Right to object: Object to processing of your personal data
To exercise any of these rights, please contact us at the email address below.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: Contact form
- Website: help.humgen3d.com